At Zelda Assist, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and virtual assistance services. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Company name 

  • Task-related data and files you provide during service delivery

  • Usage data, including IP address, browser type, and pages visited

2. How We Use Your Information

We use your information to:

  • Provide and manage our virtual assistance services

  • Communicate with you regarding your tasks, inquiries, or account

  • Improve our website and customer experience

  • Process payments and invoices

  • Send relevant updates or promotional communications 

3. Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse. Data is stored securely and only accessible to authorized personnel who require access to perform their duties.

4. Opt-Out Instructions

You have the right to control how your information is used. You can opt out of the following:

Email Communications

If you no longer wish to receive promotional or marketing emails from us, you can opt out by:

  • Clicking the unsubscribe link in the email footer

  • Contacting us directly at [email protected] with the subject line  Unsubscribe

Please note: You may still receive essential service-related communications even after opting out of marketing messages.

Analytics Tracking

If you prefer not to have your site usage tracked for analytical purposes:

  • Adjust your browser settings to reject cookies

  • Use browser extensions or tools designed to block tracking scripts

5. Data Retention

We retain your personal information only for as long as necessary to provide services, meet legal requirements, resolve disputes, or enforce agreements.

6. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, practices, or applicable regulations. We encourage you to review this page regularly. Continued use of our services after any updates constitutes your agreement to the revised policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at [email protected].